Melody and Russ Stein of Mozzeria in San Francisco, CA, discuss how your reviews can help businesses thrive. Whether a restaurant is Deaf-friendly or needs improvement, the Deaf community has a voice. The Steins go through several popular review sites and offer explanations why reviews and feedback are vital to a business’s survival. Plus, they explain how a review can be deleted and how you can write helpful, legit feedback that will be taken seriously. Let’s make some noise and be “heard!” (captioned)