PRIVACY POLICY

Last updated: 12/8/2023

Thank you for choosing to engage with DeafNation Expo Events hosted by No Barriers Group, Inc. (“Company,” “we,” “us,” or “our”). Protecting your personal information and privacy is of utmost importance to us. If you have any questions or concerns about our policy or our practices concerning your personal information, please feel free to contact us at hello@deafnation.com.

When you visit our website https://deafnation.com and use our services, you entrust us with your personal information. We take your privacy very seriously, and in this privacy notice, we provide detailed information about our privacy policy. We aim to explain clearly what information we collect, how we use it, and what rights you have concerning it. Please take the time to read this document carefully, as it is essential. If you do not agree with any terms in this privacy policy, we kindly request that you discontinue using our Sites and services.

This privacy policy applies to all information collected through our website (https://deafnation.com) and any related services, sales, marketing, or events (collectively referred to as the “Sites”).

Please read this privacy policy carefully to help you make informed decisions about sharing your personal information with us.

**TABLE OF CONTENTS**

1. WHAT INFORMATION DO WE COLLECT?
2. HOW DO WE USE YOUR INFORMATION?
3. WILL YOUR INFORMATION BE SHARED WITH ANYONE?
4. WHO WILL YOUR INFORMATION BE SHARED WITH?
5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
6. DO WE USE GOOGLE MAPS?
7. HOW LONG DO WE KEEP YOUR INFORMATION?
8. HOW DO WE KEEP YOUR INFORMATION SAFE?
9. DO WE COLLECT INFORMATION FROM MINORS?
10. WHAT ARE YOUR PRIVACY RIGHTS?
11. CONTROLS FOR DO-NOT-TRACK FEATURES
12. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
13. DO WE MAKE UPDATES TO THIS POLICY?
14. HOW CAN YOU CONTACT US ABOUT THIS POLICY?

**1. WHAT INFORMATION DO WE COLLECT?**

**Personal Information You Disclose to Us:**

In Short: We collect personal information that you voluntarily provide to us, such as name, address, contact information, passwords, security data, and payment information.

We collect personal information that you willingly provide to us when you register on the Sites, express interest in obtaining information about us or our products and services, participate in activities on the Sites, or contact us through various means.

The specific personal information we collect depends on the context of your interactions with us and the features you use. It may include:

– Name and Contact Data: We collect your first and last name, email address, postal address, phone number, and similar contact data.
– Credentials: We collect passwords, password hints, and similar security information used for authentication and account access.
– Payment Data: We collect data necessary to process your payment, such as your payment instrument number (e.g., credit card number) and associated security code. All payment data is stored securely by our payment processor, and you should review their privacy policies for any questions.

All personal information you provide must be accurate, complete, and up-to-date. Please notify us of any changes to your personal information.

**Information Automatically Collected:**

In Short: Some information, such as IP address, browser and device characteristics, is collected automatically when you visit our Sites.

We automatically collect certain information when you visit, use, or navigate the Sites. This information does not identify you specifically (e.g., your name or contact information) but may include device and usage information, such as your IP address, browser type, device characteristics, operating system, language preferences, referring URLs, device name, country, location, details about how and when you use our Sites, and other technical information. We primarily collect this information to maintain the security and operation of our Sites and for internal analytics and reporting purposes.

Like many businesses, we also use cookies and similar technologies. Please see our Cookie Policy for more information.

**Information Collected from Other Sources:**

In Short: We may obtain limited data from public databases, marketing partners, and other external sources.

We may acquire information about you from other sources, including public databases, joint marketing partners, and other third parties. This information may include social media profile information, marketing leads, search results, and links, including paid listings (e.g., sponsored links).

**2. HOW DO WE USE YOUR INFORMATION?**

In Short: We process your information for legitimate business interests, fulfilling our contract with you, complying with legal obligations, and obtaining your consent.

We use the personal information collected via our Sites for various business purposes, as outlined below. We process your personal information for these purposes based on legitimate business interests, to fulfill our contractual obligations to you, with your consent, and to comply with our legal obligations. We specify the specific processing grounds for each purpose.

We use the information we collect or receive:

– **Facilitate Account Creation and Logon Process:** If you choose to link your account with us to a third-party account (e.g., Google or Facebook), we use the information obtained from those third parties to facilitate account creation and the login process.
– **Send Marketing and Promotional Communications:** We and/or our third-party marketing partners may use the personal information you provide for marketing purposes, provided it aligns with your marketing preferences. You can opt-out of our marketing emails at any time (see “WHAT ARE YOUR PRIVACY RIGHTS” below).
– **Send Administrative Information:** We may use your personal information to send you product, service, and new feature information and/or updates about changes to our terms, conditions, and policies.
– **Fulfill and Manage Orders:** We use your information to fulfill and manage orders, payments, returns, and exchanges made through the Sites.
– **Post Testimonials:** Testimonials containing personal information may be posted on our Sites with your consent. To update or delete your testimonial, please contact us at hello@deafnation.com, providing your name, testimonial location, and contact information.
– **Deliver Targeted Advertising:** We may use your information to develop and display content and advertising tailored to your interests or location and to measure its effectiveness.
– **Administer Prize Draws and Competitions:** If you participate in competitions, we may use your information to administer them.
– **Request Feedback:** We may use your information to request feedback and contact you regarding your use of our Sites.
– **Protect Our Sites:** Your information may be used to help maintain the safety and security of our Sites, including fraud monitoring and prevention.
– **Enable User-to-User Communications:** With each user’s consent, we may use your information to facilitate user-to-user communications.
– **Enforce Our Terms, Conditions, and Policies:** We use your information to enforce our terms, conditions, and policies.
– **Respond to Legal Requests and Prevent Harm:** If we receive

legal requests, such as subpoenas, we may inspect the data we hold to determine how to respond and may also use your information to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, threats to safety, illegal activities, or as evidence in litigation.
– **Other Business Purposes:** We may use your information for other business purposes, including data analysis, identifying usage trends, evaluating the effectiveness of our promotional campaigns, and improving our Sites, products, services, marketing, and user experience.

**3. WILL YOUR INFORMATION BE SHARED WITH ANYONE?**

In Short: We only share your information with your consent, to comply with legal obligations, protect your rights, or fulfill our business obligations.

We may process or share your data based on the following legal bases:

– **Consent:** We may process your data if you have given us specific consent to use your personal information for a particular purpose.
– **Legitimate Interests:** We may process your data when it is reasonably necessary to achieve our legitimate business interests.
– **Performance of a Contract:** If we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.
– **Legal Obligations:** We may disclose your information where we are legally required to do so to comply with applicable laws, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or subpoena (including to public authorities to meet national security or law enforcement requirements).
– **Vital Interests:** We may disclose your information when we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, illegal activities, or as evidence in litigation in which we are involved.

More specifically, we may need to process your data or share your personal information in the following situations:

– **Vendors, Consultants, and Other Third-Party Service Providers:** We may share your data with third-party vendors, service providers, contractors, or agents who perform services on our behalf and require access to such information to carry out their work. Examples include payment processing, data analysis, email delivery, hosting services, customer service, and marketing efforts. Selected third parties may use tracking technology on our Sites, enabling them to collect data about how you interact with the Sites over time. This information may be used to analyze and track data, assess the popularity of specific content, and better understand online activity. We do not share, sell, rent, or trade your information with third parties for their promotional purposes unless otherwise described in this Policy.
– **Business Transfers:** We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.

**4. WHO WILL YOUR INFORMATION BE SHARED WITH?**

In Short: We only share your information with the following third parties:

We share and disclose your information only with the following third parties, categorized to help you understand the purpose of our data collection and processing practices. If we have processed your data based on your consent and you wish to revoke your consent, please contact us.

– **Communicate and Chat with Users:** Amazon SES
– **Content Optimization:** Vimeo video
– **Invoice and Billing:** Stripe, Apple Pay, and Google Wallet

**5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?**

In Short: We may use cookies and similar tracking technologies to collect and store your information.

We may use cookies and similar tracking technologies, such as web beacons and pixels, to access or store information. Specific information about how we use such technologies and how you can manage certain cookies is set out in our Cookie Policy.

**6. DO WE USE GOOGLE MAPS?**

In Short: Yes, we use Google Maps to enhance our service.

Our website, mobile application, or Facebook application uses Google Maps APIs. To better understand Google’s Privacy Policy, please refer to this link: [Google Privacy Policy](https://policies.google.com/privacy). By using our Maps API Implementation, you agree to be bound by Google’s Terms of Service.

**7. HOW LONG DO WE KEEP YOUR INFORMATION?**

In Short: We retain your information for as long as necessary to fulfill the purposes outlined in this privacy policy unless required by law.

We will retain your personal information only for as long as it is necessary for the purposes specified in this privacy policy, unless a longer retention period is required or permitted by law (such as for tax, accounting, or other legal requirements). No purpose in this policy will require us to keep your personal information for longer than 90 days after the termination of your account.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

**8. HOW DO WE KEEP YOUR INFORMATION SAFE?**

In Short: We aim to protect your personal information through organizational and technical security measures.

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please understand that we cannot guarantee that the internet itself is 100% secure. While we do our best to protect your personal information, the transmission of personal information to and from our Sites is at your own risk. Please only access our services within a secure environment.

**9. DO WE COLLECT INFORMATION FROM MINORS?**

In Short: We do not knowingly collect data from or market to children under 18 years of age.

We do not knowingly solicit data from or market to children under 18 years of age. By using our Sites, you represent that you are at least 18 years old or that you are the parent or guardian of a minor and consent to their use of our Sites. If we become aware of personal information from users under the age of 18, we will take steps to deactivate the account and promptly delete such data from our records. If you are aware of any data we have collected from children under the age of 18, please contact us at hello@deafnation.com.

**10. WHAT ARE YOUR PRIVACY RIGHTS?**

In Short: You have rights, depending on your location, including access to your personal information and the ability to update or delete it.

In some regions, like the European Economic Area (EEA), you have certain rights under applicable data protection laws. These rights may include the right to:

– Request access to and obtain a copy of your personal information.
– Request rectification or erasure of your personal information.
– Restrict the processing of your personal information.
– Data portability.
– Object to the processing of your personal information.
– Withdraw your consent if we rely on your consent for processing (note that this does not affect the lawfulness of processing before consent withdrawal).
– Lodge a complaint with a data protection supervisory authority.

If you reside in the EEA and wish to exercise these rights, please contact us. We will consider and respond to any request in line with applicable data protection laws.

**Account Information:**

If you would like to review or change the information in your account or terminate your account, you can:

– Contact us using the contact information provided: hello@deafnation.com.

Upon your request to terminate your account